Who we are and
how we work

We build enterprise cloud services with a partner‑first approach. Our focus is on clear pricing, reliability, and security - and on enabling partners to deliver great outcomes for their customers.

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Impossible Cloud Team
About Us

Impossible Cloud at a glance

Europe’s sovereign, partner-first object storage provider

Headquartered in Hamburg, Germany, Impossible Cloud is one of Europe’s leading providers of S3-compatible object storage. More than 3,000 companies already rely on our GDPR-aligned solution to securely store, archive, and manage their data in certified European data centres. From backup and disaster recovery to tape-to-cloud and ransomware protection, we enable digital sovereignty with full data control, seamless integration, ease of use, and future-proof technology.
We provide cloud storage and services tailored to modern compliance and governance needs. Our approach is built on partner enablement, transparent pricing, and security by design – ensuring reliability, predictability, and long-term success for our customers and partners.

Get in touch
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Experts on our team globally to ensure your success.
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Integrations with leading backup and cloud solutions
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Data center regions live across the globe

What we stand for

Four principles that guide Impossible Cloud

Performance icon
Strong Performance
Lightning fast and designed for backup, archive, and data‑intensive workloads. Consistent and stable so jobs complete on schedule.
Pricing icon
Predictable pricing
Fair pricing with no egress-, API- fees, or minimum storage duration. Our promise is to deliver reliable storage at a fair price–without any surprises.
Security icon
Compliance ready
Sovereignty by design. Data residency options across Europe, built and engineered in Germany. Security and compliance aligned to EU expectations.
Partnership icon
True partnerships
Partnerships built upon shared ambition and success. As your partner, we work by your side to achieve your most important goals.

Dedicated support, always within reach

From advisory to product demo to implementation and migration support, your personal consultant in the region is here to help you backed up by multiple technical experts and our fast customer support team available in all major languages.
Impossible Cloud partner support consultant

 Dr. Lennart Gaida

Our Leadership

CTO
Thomas Demoor
Kai Wawrzinek, PhD - CEO & CO-FOUNDER
ceo & CO-FOUNDER
Kai Wawrzinek, PhD
VP Sales emea
Daniel Arabie
Christian Kaul, PhD - CEO & CO-founder
CEO & CO-founder
Christian Kaul, PhD
Thomas Demoor, PhD - CTO
CTO
Thomas Demoor, PhD
Marilena Placenti - CpO
CpO
Marilena Placenti
“Object storage should be powerful, compliant and with predictable pricing. We built Impossible Cloud so businesses can move faster without hidden trade‑offs offering performance without lock‑in and sovereignty without complexity.”
Christian Kaul, PhD - Founder & CEO
99 problems but a backup ain't one — join the webinar

Join us on the Journey

Shaping the future of sovereign cloud together

Our mission is to make enterprise object storage more secure, transparent, and future-proof. Whether you’re looking to explore our products, build your career with us, or join our innovative partner network – Impossible Cloud is ready to shape the future of cloud storage with you.

We’re here to answer all your questions

Do you really charge no egress fees?

Correct, no egress fees under our fair use policy. Fair use means egress in line with normal workloads. If your egress massively exceeds your stored volume over a sustained period, we’ll reach out to find a fair arrangement.

How does Impossible Cloud compare to other providers?

We offer European digital sovereignty with data protection under a single legal framework. Our vertically integrated technology stack delivers enterprise-grade performance, and transparent pricing with no hidden fees keeps costs predictable.

Where is Impossible Cloud headquartered?

Our headquarters are in Hamburg, Germany, and we operate under strict European data protection law.

Who owns Impossible Cloud?

Impossible Cloud is privately owned by its co-founders, Dr. Kai Wawrzinek and Dr. Christian Kaul, together with leading European venture capital firms and investors.

When was Impossible Cloud founded?

In 2021. Since then we have grown to several thousand customers and a strong partner network across Europe.

What’s the difference between per token, per seat and dedicated?

Per token is a serverless endpoint, so you pay only for the tokens you use. Per seat gives each person on your team one monthly price, from €19. Dedicated reserves GPUs for your model, priced per contract, which costs less once your traffic is steady.

Do you store my prompts or train on them?

No. Your prompts and responses aren’t cached or logged, and your data never trains our models.

Is managed inference available today?

Yes. Pick a model, tell us the workload, and we’ll get you set up.

Which models can I run?

Mistral, DeepSeek, Qwen, GLM, Hermes, Gemma, Nemotron, gpt-oss, Kimi and MiniCPM, plus vision and embedding models, hosted in Europe (EU or UK). Every model and its price is in the full price list. New families are added as they are released. If you need another model, tell us in the form.

Is the API OpenAI-compatible?

Yes. Change the base URL and the key, and the rest of your code stays as it is.

How is pay per token billed?

With separate rates per million input and output tokens. Every model’s price is in the full price list on the managed inference page.

Can I pay per seat instead of per token?

Yes. Per-seat plans start at €19 per user per month, for teams that chat with open models. Talk to sales to set one up.

What if I need guaranteed capacity?

Dedicated reserves GPU capacity for your model, and we still run it. Talk to sales to size it.

Can I create geo-redundant backups?

Yes. Impossible Cloud offers multiple regions across Europe, and you can write your data to each region independently.

What kind of performance can I expect from the service?

An always-hot storage model with consistently low latency and high throughput. You can test it on your own workload with a free trial.

How durable is Impossible Cloud Storage?

It is designed for 99.999999999% (11 nines) durability over a year. Erasure coding distributes data across servers, so disk or server failures don’t lose data. We still recommend versioning, access controls and regular backups.

What integrations and backup solutions do you support?

Most customers use us with Veeam, Acronis, MSP360, Nakivo and Hornetsecurity, with deep or native integrations.

Do you offer Object Lock (WORM) functionality for immutable storage?

Yes. Object Lock prevents data from being changed or deleted for a defined retention period, for compliance and ransomware protection.

Can I migrate my data from another provider to Impossible Cloud?

Yes. Full S3 compatibility makes migration straightforward, and reserved capacity plans include migration support at no extra cost.

Are GPU resources dedicated per customer or shared?

Dedicated. You get full access to NVIDIA systems, with no sharing and no virtualization layer.

How is bare metal GPU usage billed?

Per GPU-hour, on a fixed term from 1 to 60 months, depending on the cluster. Longer terms get a lower rate, and you see the full price before you order.

Who is the contractual partner and how is support handled?

Impossible Cloud is the contractual partner, and support is provided through our service framework.

What security certifications do you have?

Impossible Cloud is ISO/IEC 27001 certified as a company, and our data centers are certified to ISO 27001, SOC 2 and PCI DSS.

How is my data protected at rest and in transit?

Data is encrypted in transit and at rest, using industry-standard algorithms.

How can I manage access to my data?

Identity and access management includes role-based access control and multi-factor authentication.

Would you like more information?

Send us a message and our experts will get back to you shortly.
Impossible Cloud partner support consultant