General questions
Impossible Cloud gives AI teams S3-compatible object storage built for modern training pipelines, with native LanceDB support, high-volume metadata performance, and predictable pricing that keeps infrastructure costs under control.
Parallel Training Pipelines
High Performance
Flat Pricing
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Use your existing S3-based tools, applications, and data pipelines without re-architecting your storage layer.
Build vector-native AI workflows with object storage designed for embeddings, multimodal datasets, and AI training pipelines.
Protect critical AI datasets with encryption at rest and in transit, object lock, and ransomware protection.
Control where your data lives on ISO 27001-certified, GDPR-compliant infrastructure.
Designed for high-throughput workloads and metadata-intensive operations, including checkpoints, dataset updates, and training run cleanup.
Avoid tiering, per-request fees, and egress surprises. Keep storage costs predictable as AI workloads scale.
From reliable backup and archiving to powering IoT data and next-gen applications – discover how object storage adapts to every business scenario.
While our AI services provide fully managed environments, some enterprise workloads demand direct, unmanaged hardware control. If your models require dedicated bare-metal performance, maximum memory configurations, or a custom cluster layout, our team can configure and deploy infrastructure to your exact specifications.
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Unlike many global providers, Impossible Cloud operates under a unified European legal framework, including GDPR. This provides clarity around data jurisdiction and regulatory compliance.Our proprietary, vertically integrated technology stack ensures enterprise-grade performance and efficiency. At the same time, our transparent pricing model has no hidden fees, making costs predictable and easy to control.Unlike many global providers, Impossible Cloud offers true European digital sovereignty with data protection under a single legal framework. Our proprietary, vertically integrated technology stack ensures enterprise-grade performance and efficiency.
At the same time, our transparent pricing model has no hidden fees, making costs predictable and easy to control.
Our headquarters are located in Hamburg, Germany, and the company operates under European law.
Impossible Cloud is privately owned by its co-founders, Dr. Kai Wawrzinek and Dr. Christian Kaul, together with leading European venture capital firms and investors.
Impossible Cloud was founded in 2021. Since then, we have grown rapidly, serving several thousand customers and building a strong partner network across Europe.
Impossible Cloud was founded in 2021 and is still a young company in the cloud infrastructure market. Since then, we have established ourselves with several thousand customers and a strong partner network. Our initial focus was on the DACH region (Germany, Austria, and Switzerland), but we now operate across major markets and continue to expand.
We chose the name because our platform solves challenges that traditional providers left unresolved. What once seemed impossible – full control over your data at a fair price with high performance – is now possible with Impossible Cloud.
Our pricing is transparent and predictable, with no hidden fees. You only pay per terabyte of storage used. Customers can choose between a flexible pay-as-you-go plan or reserved capacity plans with long-term discounts
Bare metal services are billed based on resource usage. Pricing is calculated per GPU card-hour. All applicable pricing is shown before deployment.
We combine innovative architecture with deep expertise. Our use of erasure coding is more efficient than traditional replication, delivering durability with less overhead. We pass this savings onto you directly.
In addition, our proprietary metadata system ensures low latency and instant data access, even at scale.
You have full control over your data. There is no minimum retention period, so you never pay for deleted data and remain fully independent. Data is automatically removed from our systems once your trial ends or you terminate the service.
No. We do not charge for egress, meaning the transfer of your data out of our object storage. This allows you to access your stored data without additional costs. As a general rule, monthly egress should not exceed the volume of actively stored data.
No. Unlike many other providers, we do not charge for API calls or operational requests. Our pricing is simple and predictable — you only pay for the storage you use.
No. Impossible Cloud has neither a minimum storage duration nor a monthly commitment. You only pay for the storage you actually use, making it a flexible option even for unpredictable workloads.
You can monitor your Object Storage usage and costs in real time via the Impossible Cloud Console. It provides clear insights into stored data and expenses.Information about Bare Metal GPU usage and billing is available within the respective documentation.
Yes. Impossible Cloud uses erasure coding to distribute data across servers, so failures do not result in data loss-
Additional protection methods, such as backups, further enhance data security.
Impossible Cloud provides an always-hot storage model with consistently low latency and high throughput. Internal benchmarks show that our solution can be significantly faster than comparable services in the market. Performance may vary by workload, and you can explore this directly by starting a free trial
Impossible Cloud Storage is designed for 99.999999999% durability (known as “11 nines”) over a year, meaning objects are highly unlikely to be lost.
We still recommend following best practices such as using versioning, access controls, and regular backups to protect against accidental or malicious deletion. Bucket-level compliance features can further prevent unwanted data removal.
Yes. Our storage is fully compatible with the AWS S3 API, making it easy to integrate existing tools and workflows. This ensures a seamless switch from other providers without the need to adapt applications or processes.
Yes. Our object Lock provides WORM (Write Once, Read Many) functionality, ensuring that data cannot be changed or deleted for a defined retention period. This feature is crucial for compliance requirements and effective ransomware protection.
Most Impossible Cloud customers integrate our storage in conjunction with solutions such as Veeam, Acronis, or MSP360 with whom we offer deep or native integrations.Our ecosystem continues to grow with additional technology partners. See our partner section for more details.
Yes. Migration is seamless thanks to full S3 compatibility. For reserved capacity plans we also include a migration offer with dedicated support at no extra cost.
Impossible Cloud bare metal GPU servers provide full access to dedicated NVIDIA DGX systems. GPU resources are not shared with other customers, and no virtualization layer is used.
Bare metal GPU services are billed based on usage and the pricing is calculated per GPU card-hour. All applicable pricing is shown before deployment.
Bare metal GPU servers are available in the same supported regions as Impossible Cloud Storage. Available deployment locations are shown during configuration.
Impossible Cloud is the contractual partner and support is provided through our service framework. Applicable service terms and SLA details are defined in the relevant documentation.
Impossible Cloud is operating under European law and our infrastructure is governed by a clear European legal framework, including GDPR.
We operate our own technology stack and do not rely on external data sub-processors. This ensures defined data jurisdiction and regulatory clarity for customers requiring European data governance.
Impossible Cloud operates ISO-certified data centers in Europe and the United States. Customers can select the deployment region based on their performance, latency, and regulatory requirements. All locations are designed to meet high security and compliance standards. For customers requiring European data governance, deployments can be configured to remain within European regions.
Your data is encrypted during transfer and while stored in our data centers. We apply multi-layer encryption using industry-standard algorithms to ensure confidentiality and integrity at every stage.
Impossible Cloud is ISO/IEC 27001 certified as a company and our information security management system (ISMS) is audited according to this standard.
Our services are delivered through data centers that are certified to ISO 27001, SOC 2, and PCI DSS standards.
Impossible Cloud includes identity and access management (IAM) features such as role-based access control (RBAC) and multi-factor authentication (MFA). These tools let you define detailed permissions and ensure that only authorised users can access your accounts and data.
Only you have access to your data. Our security model is designed so that even Impossible Cloud employees cannot access your content.
Access is fully controlled by you through secure authentication and permission management.
Yes. Impossible Cloud provides migration assistance and project support for Object Storage transitions to our platform. Our team of experts offers guidance to ensure a smooth onboarding process.
You can reach our support team via the request form on our website or by email at help@impossiblecloud.com from your business domain.For general inquiries, you can also use the contact form.
Yes. As a channel-first company, Impossible Cloud prioritizes collaboration with partners and resellers. We provide dedicated resources and responsive technical assistance to help you serve your customers and grow your business.
Our support system is available 24/7/365 with automated escalation for system issues. Tickets submitted by email are usually answered by the next business day. Response times depend on the severity of the request.
Impossible Cloud Object Storage is designed for very high object durability. The applicable SLA terms are defined in our Terms and Conditions.Bare metal GPU services are covered by the applicable service terms and SLA provisions as defined in the relevant documentation.
We welcome your feedback. You can submit a support request with the severity set to "Low" to share suggestions or request new features. Your input helps Impossible Cloud continuously improve its services.
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Europe's sovereign cloud platform. Built for businesses. Backed by security. Powered by partners.
A high-performance cloud platform for AI and data-intensive workloads. Built on storage. Designed for AI. Powered by transparency.
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