Pricing

Unlike many global providers, Impossible Cloud offers true European digital sovereignty with data protection under a single legal framework. Our proprietary, vertically integrated technology stack ensures enterprise-grade performance and efficiency.
At the same time, our transparent pricing model has no hidden fees, making costs predictable and easy to control.

Our headquarters are in Hamburg, Germany, underscoring our commitment to operating under strict European data protection laws.

Impossible Cloud is privately owned by its co-founders, Dr. Kai Wawrzinek and Dr. Christian Kaul, together with leading European venture capital firms and investors.

Impossible Cloud was founded in 2021. Since then, we have grown rapidly, now serving more than 1,000 customers and building a strong partner network across Europe.

Impossible Cloud was founded in 2021 and is still a young company in the cloud storage market. Since then, we have already established ourselves with more than 1,000+ customers and a strong partner network. Our initial focus was on the DACH region (Germany, Austria, and Switzerland), but we now operate across all major European markets and continue to expand.
Many renowned media outlets have already reported on our growth – you can find a selection in our [-> Media Room].

We chose the name because our platform solves challenges that traditional providers left unresolved. What once seemed impossible – full control over your data at a fair price with high performance – is now possible with Impossible Cloud.

Yes. Impossible Cloud uses erasure coding to distribute data across servers, so failures do not result in data loss. As regions expand, data is also spread across multiple data centers to increase resiliency and availability.
Additional protection methods, such as backups, further enhance data security.

Impossible Cloud provides an always-hot storage model with consistently low latency and high throughput. Internal benchmarks show that our solution can be significantly faster than comparable services in the market. Performance may vary by workload, and you can explore this directly by starting a [Link: free trial]

Impossible Cloud Storage is designed for 99.999999999% durability (known as “11 nines”) over a year, meaning objects are highly unlikely to be lost.
We still recommend following best practices such as using versioning, access controls, and regular backups to protect against accidental or malicious deletion. Bucket-level compliance features can further prevent unwanted data removal.

Yes. Our storage is fully compatible with the AWS S3 API, making it easy to integrate existing tools and workflows. This ensures a seamless switch from other providers without the need to adapt applications or processes.

Yes. Our object Lock provides WORM (Write Once, Read Many) functionality, ensuring that data cannot be changed or deleted for a defined retention period. This feature is crucial for compliance requirements and effective ransomware protection.

Most Impossible Cloud customers integrate our storage in conjunction with solutions such as Veeam, Acronis, MSP360, Nakivo, and Hornetsecurity, with whom we offer deep or native integrations.
Our ecosystem continues to grow with additional technology partners. See our [Link: partner] section for more details.

Impossible Cloud is a German company operating fully under European law. We run our own technology stack and do not rely on external data sub-processors, ensuring your data is protected from foreign jurisdictions such as the US CLOUD Act.

Your data is stored in ISO-certified data centers located in Germany and other European regions.
All locations meet strict EU data protection requirements and are designed for maximum security and compliance.

Your data is encrypted during transfer and while stored in our data centers. We apply multi-layer encryption using industry-standard algorithms to ensure confidentiality and integrity at every stage.

Our data centers and processes are certified to leading industry standards, including ISO 27001, SOC 2, and PCI DSS. These certifications demonstrate compliance with strict requirements for information security, data management, and operational reliability.

Impossible Cloud includes identity and access management (IAM) features such as role-based access control (RBAC) and multi-factor authentication (MFA). These tools let you define detailed permissions and ensure that only authorised users can access your accounts and data.

Yes. Impossible Cloud provides migration assistance and project support to ensure a smooth transition to our platform. Our team of experts offers clear guidance at every step.

You can reach our support team via the request form on our website or by email at help@impossiblecloud.com from your business domain.
For general inquiries, you can also use the [Link: contact form] to connect with our cloud storage experts.

Yes. As a channel-first company, Impossible Cloud prioritizes collaboration with partners and resellers. We provide dedicated resources and responsive technical assistance to help you serve your customers and grow your business.

Our support system is available 24/7/365 with automated escalation for system issues. Tickets submitted by email are usually answered by the next business day. Response times depend on the severity of the request.

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